Return and exchange processing
Damaged:
Guests are required to check whether there is any damage when receiving the mail, if there is any damage, please contact us for a return.
(Damage is only suitable for glass parts, excluding box or packaging.) )
WhiskyKey reserves the right to refuse to return or exchange the goods that have been signed.
If you need to request a return or exchange, you must make a request by email/WhatsApp on the day of receipt.
WhiskyKey reserves the right to refuse any unreasonable return request.
For example: the box is slightly damaged / the product does not perform as expected / the wrong order requires a refund / etc.
If you want to purchase, please consider it first.
Thank you